• Intention-Based Communication™ Skills Training


    Change the way you communicate

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The Importance of Communication in the Nursing Sector

Doctors aren't the only ones who need a good bedside manner. Nurses, perhaps more than any other health care professionals, are on the front lines of care. Their direct and constant contact with patients necessitates good communication skills. Understanding how to communicate under difficult circumstances can ease the difficulty of challenging moments and help patients endure.

When dealing with a health crisis, nurses are often the first point of contact between the patient and the health care system. Good communication skills are critical when interacting with those suffering hardship. They also serve you well around workplace colleagues, as the high-pressure, fast-paced environment can test the best of us.

Drawing from several hundred modules and skill areas, we build custom programs to help you reach your organization's communication objectives

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Top Communication Skills for Nurses

Increase efficiency

Increase efficiency

With the amount of patient throughput, bureaucracy, and administrative challenges, hospitals and doctors' offices need to run like well-oiled machines. Clarity and concision in the workplace is always important, but especially under these circumstances. Good communication is central to keeping everything running smoothly.

Raise morale

Raise morale

For those suffering from severe illness and disease, it often takes more than a smiling face to lift their spirits. The best nurses make the most difficult times better than bearable. Communication plays a vital role in helping patients persevere.

Soften the blow

Soften the blow 

Delivering difficult news and making tough-to-hear requests will never be easy, but better communication skills can make it easier for everyone involved. Learn how changing your voice and body language can help when connecting with others and when relaying information the other party would rather not hear.

Which are the most common barriers to effective communication for nurses?

- Patient's lack of privacy and control


- Patient's fear and anxiety


- Patient's inability to express themselves


- Lack of time/high workload


- Intra-staff conflict


- Anxiety around causing a patient distress

Other Sectors

You can truly tailor your own program to fit your exact needs –all based on the award-winning Pinnacle Method™

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